PHC Expands the Capacity of Medical Facilities in Japan with Teladoc Health

December 9, 2021
PHC Corporation

TOKYO, December 9, 2021 – Medical Information Systems (Medicom) Division of PHC Corporation (hereafter, PHC), a leading provider of healthcare IT solutions for Japanese clinics, hospitals and pharmacies, today announced that it will offer Teladoc Health’s virtual care devices in Japan for the first time, allowing even small or remote medical facilities to provide critical specialty care amidst doctor shortages.

This partnership will expand the availability of Teladoc Health and its unique virtual care solution that allows on-site clinicians to connect with remote specialists. Virtual care is a valuable solution for meeting patient needs in the face of an aging population, increasing demand for medical care, and a pressing shortage of medical specialists*1. This technology is especially critical for perinatal and intensive care where specialists are required, as well as isolated locations with limited medical resources. PHC, which is part of global healthcare company PHC Holdings Corporation, will be non-exclusive distributor of the Teladoc Health devices in Japan.

Teladoc Health partners with more than 600 hospital and health systems globally. The products are designed to facilitate communication between onsite and remote clinicians. For instance, the Lite 4, one product in the line, interfaces seamlessly with on-site medical equipment such as electronic stethoscopes and has a high-resolution camera that can zoom up to 45x during a patient exam. The Teladoc Health system is HIPAA*2-compliant and meets strict security standards to protect patient information*3. In addition, PHC’s nation-wide service network provides customers with careful support in a timely manner to ensure smooth operation of the system.

Dr. Takayuki Kori, Representative Director of Asia Telemedicine Lab, who has used the Teladoc Health system, said, “I’m usually only able to receive details of the patient’s condition over the phone when asked for help. With Teladoc Health, images can be shared enabling real-time observation of patients. There is a dramatic increase in medical information we can refer to as we monitor patients remotely. It’s as if you are examining the patient on the spot.”

Takayuki Otsuka, Corporate Officer and co-head of the Healthcare Solutions Domain of PHC Holdings Corporation said, “Since launching Japan’s first medical-receipt computer in 1972, we have worked to expand the healthcare IT business and provide best-in-class electronic medical record systems for the clinic market in Japan. This partnership with Teladoc Health will expand our services for telemedicine to help strengthen healthcare professionals’ teamwork and provide better medical care and treatment to patients in a speedy manner.”

For more information about our work with Teladoc Health, please visit (Japanese website)

Product Lineup
Product Lineup

*1 For information on the shortage in medical specialists and obstetricians, please refer to the following websites:
・“Recommendations for Strengthening Japan’s Treatment System for Intensive Care” by the Japanese Society of Intensive Care Medicine (Material) (Japanese website)
・”The First Meeting Discussing the State of the Maternity Care System” by Ministry of Health, Labour and Welfare (Material) (Japanese website)
*2 This product does not have medical equipment features.
*3 Health Insurance Portability and Accountability Act: A set of laws and standards issued in the United States to protect the privacy of patients and ensure the security of medical information.

About PHC Holdings Corporation (PHC Group)

PHC Holdings Corporation (TSE 6523) is a global healthcare company with a mission of contributing to the health of society through healthcare solutions that have a positive impact and improve the lives of people. Its subsidiaries include PHC Corporation, Ascensia Diabetes Care Holdings AG, Epredia, and LSI Medience Corporation. Together, these companies develop, manufacture, sell and service solutions across diabetes management, healthcare solutions, life sciences and diagnostics. PHC Group’s consolidated net sales in FY2020 were JPY 306 billion with global distribution of products and services in more than 125 countries.

About Medical Information Systems (Medicom) Division, PHC Corporation

Established in 1969, PHC Corporation is a Japanese subsidiary of global healthcare company PHC Holdings Corporation. The Medicom Division active in the healthcare IT business of healthcare solutions launched the first medical-receipt computer in Japan in 1972. Since then, it has worked to improve medical services for patients and work efficiency for healthcare professionals by providing electronic medical record systems and other healthcare IT products and services under the Medicom brand. (Japanese website)

About Teladoc Health, Inc.

Teladoc Health empowers all people everywhere to live their healthiest lives by transforming the healthcare experience. As the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Ranked best in KLAS for Virtual Care Platforms in 2020 and #1 among direct-to-consumer telehealth providers in the J.D. Power 2021 U.S. Telehealth Satisfaction Study, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

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PHC Corporation