Product installations are often performed carefully by regional suppliers who are trained specialists. The path from facility entrance to the laboratory is measured and examined in advance to ensure precise, efficient installation. In some regions “white glove’ service is also available to aid in installation and set-up. When deciding on the three dimensions of products, designers must keep in mind door dimensions for the lab entrance, elevator size, installation space in the lab, and, of course average height of lab personnel actually using the products. They must be able to address these issues anywhere in the world. No matter how high the performance level of a product may be, products that do not meet sizing or aesthetic requirements cannot truly represent our brand. Product designers select product colors consulting with laboratories.
Product engineers work closely with laboratories and researchers to determine the optimal size for a product. The opinions available from each region's supplier is also a part of the entire process. Together with our suppliers we form a collaborative team that functions to provide an optimal customer experience.